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Insurance Process

Claim
Make an insurance claim and select Ross White Panel & Paint Ltd as your repairer.

Assessment
Contact us to assess the damage, or pop by between 8 am-4 pm, Monday through Friday – Digital images will be taken while you wait, no need to make an appointment.

Costings
We will source the price and availability for replacement parts required for your repairs and email the estimate to you or your insurer for approval.

Approval to Repair
Once given approval for repairs, we will be in contact with you to book in your vehicle and advise on repair duration, parts availability, and drop-off procedures.

Have you considered adding Rental Cover to your car insurance policy? If selected, you will be provided with a rental car to keep you on the road whilst your vehicle is being repaired.

 

Insurance Partners

 

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I came by spontaneously. They immediately took a look at what needed to be done and sent an estimate the same day. The service was great, they did a great job. I would definitely recommend to go here. My car looks great again.

Annka W. Tauhara, Taupo

Excellent and friendly service. More than willing to go the extra mile.

Tersa W. Tauhara, Taupo

Wholeheartedly recommend this business. Totally professional and helpful. Communication couldn't have been better. Don't trust your vehicle to anyone else!

Suzianne K. Tauhara, Taupo

These guys are brilliant nothing but the best service I have ever had would highly recommend using them great help excellent communication also thank you so much

Andrew and Natasha C. Tauhara, Taupo

Amazing service, very helpful, friendly and very accommodating. Great workmanship. Highly recommended.

Chris C. Tauhara, Taupo

Absolutely satisfied, the service was amazing... just love the new premises, so much more room to park, easy to drive in and out and so well organised.

Sue W. Tauhara, Taupo

Staff are the best. Shame I have to come visit because of car damage, but the staff are so nice, takes away the "ouch"

Leonie C. Tauhara, Taupo

The company's communication is of best in class. I am a business advisor and what you have done at Ross White, you can be very proud of. Your service is awesome and differentiates you as being a long way above the rest.

Michael A. Tauhara, Taupo

Absolutely happy with the service. Ross White received my vehicle after it was stolen. Prompt repair estimates, and world class communication. Received vehicle back yesterday, repaired, and in seamless handover to get it back in service. 10/10 for this business. Nothing to improve on here.

Alan C. Tauhara, Taupo

Car looks great, can't even tell which parts were replaced. Awesome

Jamil A. Tauhara, Taupo

Great service very polite. If I had any questions they were very efficient. Great job, couldn't see any blemishes in the sunlight, awesome.

Bobby M. Tauhara, Taupo